26 November 2025
Knowledge
ISO 27001
What is ITIL?
ITIL is the most widely used approach for ITSM (IT service management) in the world. It provides a practical framework for planning, designing, delivering, supporting and improving IT services. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance on how to use IT as a tool to facilitate business change, transformation and growth.
IT Governance ITIL 4 books
ITIL is the most widely used approach for ITSM (IT service management) in the world. It provides a practical framework for planning, designing, delivering, supporting and improving IT services. ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance on how to use IT as a tool to facilitate business change, transformation and growth.
ITIL® Foundation, ITIL 4 Edition
The ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts.
The guide:
ITIL® 4 Essentials – Your essential guide for the ITIL 4 Foundation exam and beyond, second edition
ITIL 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation exam, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners.
The book offers practical tips – based on the author’s extensive experience – for applying service management in the real world, with symbols used throughout to highlight which content is related to the ITIL 4 Foundation syllabus and which is not.
ITIL® 4 Direct, Plan and Improve (DPI) – Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
DPI is the only one of the ITIL 4 advanced-level courses that leads to both MP (Managing Professional) and SL (Strategic Leader) status.
The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills needed to improve themselves and their organisation by way of effective strategic direction and delivering continual improvement.
The majority of this book is based on the AXELOS® ITIL® 4: Direct, Plan and Improve publication and the associated DPI Strategist syllabus. It provides students with the information they need to pass the DPI exam, and help them become a successful practitioner.
ITIL® 4 High-velocity IT (HVIT) – Your companion to the ITIL 4 Managing Professional HVIT certification
ITIL® 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on digital transformation programmes.
The majority of this book is based on the official AXELOS ITIL® 4: High-velocity IT publication and the associated High-velocity IT Managing Professional syllabus. It provides students with the information they need to pass the HVIT exam, and help them become a successful practitioner.
ITIL® 4 Create, Deliver and Support (CDS) – Your companion to the ITIL 4 Managing Professional CDS certification
Create, Deliver and Support is one of the ITIL 4 advanced-level modules that leads to the MP certification.
The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills to support end-to-end delivery of IT-enabled products and services, and to assure that services deliver the agreed value.
It provides students with the information they need to pass the Create, Deliver and Support exam, and help them become a successful practitioner.
ITIL® 4 Drive Stakeholder Value (DSV) – Your companion to the ITIL 4 Managing Professional DSV certification
Drive Stakeholder Value is one of the ITIL 4 advanced-level modules that leads to the MP certification. The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills to build effective relationships across the service value system.
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated ITIL Specialist: Drive Stakeholder Value syllabus. It provides students with the information they need to pass the DSV exam, and help them become a successful practitioner.
ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
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Your CVSS Questions Answered
09 February 2024
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Elearning Staff Awareness Course Overview: Ransomware
07 February 2024
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The Week in Cyber Security and Data Privacy: 29 January – 4 February 2024
06 February 2024
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Global Data Breaches and Cyber Attacks in January 2024 – 29,530,829,012 Records Breached
05 February 2024
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Expert Insight: Vanessa Horton on Anti-Forensics
02 February 2024
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The Week in Cyber Security and Data Privacy: 22 – 28 January 2024
30 January 2024
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‘Mother of All Breaches’: 26 BILLION Records Leaked
24 January 2024
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The Week in Cyber Security and Data Privacy: 15 – 21 January 2024
23 January 2024
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The Week in Cyber Security and Data Privacy: 8 – 14 January 2024
16 January 2024
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The Week in Cyber Security and Data Privacy: 1 – 7 January 2024
09 January 2024
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List of Data Breaches and Cyber Attacks in 2023 – 8,214,886,660 records breached
05 January 2024
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Global Data Breaches and Cyber Attacks in December 2023 – 2,241,916,765 Records Breached
05 January 2024
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Expert Insight: Adam Seamons on Zero-Trust Architecture
05 January 2024
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The Weeks in Cyber Security and Data Privacy: 18 – 31 December 2023
04 January 2024
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The Third-Party Threat for Financial Organisations
22 December 2023
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Knowledge
Sam McNicholls-Novoa on CyberComply
20 December 2023
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Articles
The Week in Cyber Security and Data Privacy: 11 – 17 December 2023
19 December 2023
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The Week in Cyber Security and Data Privacy: 4 – 10 December 2023
11 December 2023
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Data Breaches and Cyber Attacks in November 2023 – 519,111,354 Records Breached
05 December 2023
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The Week in Cyber Security and Data Privacy: 27 November – 3 December 2023
05 December 2023
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Expert Insight: Cliff Martin
28 November 2023
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The Week in Cyber Security and Data Privacy: 20 – 26 November 2023
28 November 2023
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Articles
Alan Calder on Cyber Resilience
24 November 2023
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Risk Management under the DORA Regulation
23 November 2023
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Articles
The Week in Cyber Security and Data Privacy: 13 – 19 November 2023
20 November 2023
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Catches of the Month: Phishing Scams for November 2023
17 November 2023
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The Week in Cyber Security and Data Privacy: 6 – 12 November 2023
13 November 2023
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Articles
The Week in Cyber Security and Data Privacy: 30 October – 5 November 2023
06 November 2023
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Expert Insight: Andrew Snow
06 November 2023
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Data Breaches and Cyber Attacks in October 2023 – 867,072,315 Records Breached
03 November 2023
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Articles
The Week in Cyber Security and Data Privacy: 23 – 29 October 2023
31 October 2023
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Articles
Expert Insight: Stephen Hancock on SAQ SPoC
30 October 2023
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Articles
The Week in Cyber Security and Data Privacy: 16 – 22 October 2023
24 October 2023
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Articles
IT Governance Podcast 20.10.23: Casio, Cisco, MOVEit (again) and the ICC
23 October 2023
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Articles
Catches of the Month: Phishing Scams for October 2023
13 October 2023
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Articles
IT Governance Podcast 6.10.23: TikTok, Sony and MOVEit and DarkBeam
06 October 2023
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Articles
List of Data Breaches and Cyber Attacks in September 2023 – 3,808,687,191 Breached Records
05 October 2023
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Articles
Royal Family’s Website Targeted by Denial-of-Service Attack
02 October 2023
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IT Governance Podcast 22.09.23: MGM Resorts, Microsoft Azure, International Criminal Court
22 September 2023
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MGM Resorts suffers ransomware infection following social engineering attack
18 September 2023
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Catches of the Month: Phishing Scams for September 2023
15 September 2023
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Articles
IT Governance Podcast 08.09.23: Electoral Commission (again), Meta, Pôle emploi
07 September 2023
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Articles
List of Data Breaches and Cyber Attacks in August 2023 – 79,729,271 Records Breached
06 September 2023
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Articles
IT Governance Podcast 25.8.23: Tesla, Duolingo, Lapsus$ trial
24 August 2023
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IT Governance Podcast 11.8.23: Electoral Commission, PSNI, Capita
10 August 2023
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Catches of the Month: Phishing Scams for August 2023
07 August 2023
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What is Vishing? Definition, Examples and Prevention
03 August 2023
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List of Data Breaches and Cyber Attacks in July 2023 – 146 Million Records Breached
01 August 2023
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What is Tailgating? Definition, Examples & Prevention
27 July 2023
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Norwegian Government Hit by Widespread Cyber Attack
24 July 2023
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Articles
What is Smishing? Definition, Examples and Prevention
19 July 2023
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Articles
IT Governance Podcast 14.7.23: EU-US DPF, UK-US data bridge, MOVEit patches and other security fixes
13 July 2023
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Red Team vs Blue Team: What’s the Difference?
13 July 2023
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Data Breaches and Cyber Attacks Quarterly Review: Q2 2023
11 July 2023
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Catches of the Month: Phishing Scams for July 2023
06 July 2023
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Articles
List of Data Breaches and Cyber Attacks – June 2023
04 July 2023
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Articles
IT Governance Podcast 30.6.23: ChatGPT, LetMeSpy and MS Teams, plus Alan Calder on cyber security
29 June 2023
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Articles
Phone-Tracking App LetMeSpy Says It Has Been Hacked
29 June 2023
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Articles
How to Recover From a Cyber Attack
27 June 2023
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Articles
100,000 ChatGPT Accounts Hacked in Malware Attack
22 June 2023
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Articles
10 Ways to Prevent Phishing Attacks in 2023
21 June 2023
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Articles
IT Governance Podcast 16.6.23: MOVEit, LinkedIn, Spotify and Google Bard
15 June 2023
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Articles
Ofcom Becomes the Latest Victim of MOVEit Supply Chain Attack
15 June 2023
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Articles
API Penetration Testing Checklist
13 June 2023
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Articles
51 Must-Know Phishing Statistics for 2023
08 June 2023
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Catches of the Month: Phishing Scams for June 2023
06 June 2023
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Articles
IT Governance Podcast 2.6.23: Capita, NHS, Meta, GDPR, DPDI Bill and Alan Calder on cyber regtech
01 June 2023
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Articles
List of Data Breaches and Cyber Attacks – May 2023
01 June 2023
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Articles
What is a DoS Attack?
31 May 2023
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Knowledge
GDPR Article 32: Your Guide to the Requirements
23 May 2023
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Articles
IT Governance Podcast 19.5.23: A Capita special, featuring pension providers, Colchester City Council and Alan Calder’s analysis
18 May 2023
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Articles
What Is a Brute Force Attack? Definition, Prevention and Examples
17 May 2023
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Articles
Eurovision Organisers Concerned About the Threat of Cyber Attacks
11 May 2023
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Knowledge
Cyber Essentials Pricing in 2023: What You Need to Know
10 May 2023
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Articles
Catches of the Month: Phishing Scams for May 2023
10 May 2023
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Articles
IT Governance Podcast 5.5.23: ChatGPT, LockBit, T-Mobile and Alan Calder on cyber security for boards
04 May 2023
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Articles
List of Data Breaches and Cyber Attacks in April 2023 – 4.3 Million Records Breached
02 May 2023
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Articles
World Economic Forum: Organisations Must Invest in Security as ‘Catastrophic Cyber Event’ Looms
27 April 2023
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Articles
IT Governance Podcast 21.4.23: Capita, Chrome, LockBit for Macs and Alan Calder on cyber security
20 April 2023
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Articles
Capita Admits That Its ‘Cyber Incident’ Was Ransomware and That Customer Data Was Breached
20 April 2023
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What Is Data Minimisation? Definition & Examples
18 April 2023
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Data Breaches and Cyber Attacks Quarterly Review: Q1 2023
13 April 2023
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April 2023’s Catch of the Month: Uncovering Phishing Scams
11 April 2023
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Articles
IT Governance Podcast 2023-7: Capita, ChatGPT and TikTok (yet again)
05 April 2023
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Articles
How to Prevent Malware Attacks: 8 Tips for 2023
05 April 2023
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Articles
List of Data Breaches and Cyber Attacks in March 2023 – 41.9 Million Records Breached
03 April 2023
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Knowledge
GDPR Article 17: What Is the Right to Erasure?
30 March 2023
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Articles
Data Backups Are for Life, Not Just for World Backup Day
28 March 2023
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Articles
IT Governance Podcast 2023-6: Ferrari, Dole, TikTok (again), Android
23 March 2023
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Articles
TikTok Banned on UK Government Devices
16 March 2023
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Articles
3 reasons cyber security training is essential
09 March 2023
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IT Governance Podcast 2023-5: WH Smith, the Data Protection and Digital Information Bill, TikTok
09 March 2023
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Articles
Catches of the Month: Phishing Scams for March 2023
07 March 2023
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Knowledge
Cyber Essentials is Updating its Technical Requirements
02 March 2023
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Articles
List of Data Breaches and Cyber Attacks in February 2023 – 29.5 Million Records Breached
01 March 2023
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Articles
IT Governance Podcast 2023-4: EU-US Data Privacy Framework, Twitter 2FA, GoDaddy, HardBit 2.0
23 February 2023
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Twitter’s Security Move: Charging Users for SMS Two-Factor Authentication
23 February 2023
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Is Pepsi Okay? Bottling Plant Suffers Malware Attack
16 February 2023
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Articles
IT Governance Podcast 2023-3: Bank security flaws ranked, ION ransom paid, MP hacked
09 February 2023
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Articles
Phishing Alert: February 2023’s Notable Scams
07 February 2023
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How to Investigate a Cyber Incident: 5-Step Guide
02 February 2023
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Articles
List of Data Breaches and Cyber Attacks in January 2023 – 277.6 Million Records Breached
01 February 2023
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Articles
IT Governance Podcast 2023-2: Mailchimp, fast food, T-Mobile, ice rinks, iOS update and ISO 27001
26 January 2023
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Articles
What Are You Doing for Data Protection Day?
25 January 2023
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Articles
NortonLifeLock Says Customer Accounts were Compromised in Credential-Stuffing Attack
19 January 2023
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Articles
7 Ways to Avoid Physical Security Threats in the Workplace
17 January 2023
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Articles
IT Governance Podcast 2023-1: more ransomware attacks on the education sector, and DPC and Meta sued
13 January 2023
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Articles
Catches of the Month: Phishing Scams for January 2023
12 January 2023
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Articles
Data Breaches and Cyber Attacks in 2022: 480 Million Breached Records
10 January 2023
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Articles
Criminal Hackers Leak Email Addresses of 220 Million Twitter Users
05 January 2023
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Articles
List of data breaches and cyber attacks in December 2022 – 31.5 million records breached
03 January 2023
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White Papers
GDPR – A compliance guide
17 August 2021
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